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Leading producer of high performance glass products
Your consultants were professional, knowledgeable, flexible and able to start day one. There have been no issues regarding the quality of work delivered. Resources went above and beyond the call of duty when requested and many times unsolicited.

What made you choose BC Group as a solution provider for your Longview application?

You were selected due to your bench strength, ability to provide key resources and cost.  Khalix is not a typical application.  It requires key knowledge that cannot be attained easily.  Your credibility with our company as well as Longview was one of integrity.  All these factors contributed to maintaining your contract with us.

Describe the experience of working with BC Group and its consultants.

Your consultants were professional, knowledgeable, flexible and able to start day one.  There have been no issues regarding the quality of work delivered.  Resources went above and beyond the call of duty when requested and many times unsolicited.  When requested, there were many hours spent upgrading corning incorporated employees knowledge of Khalix by the teaching resources of BC Group.  This was key in laying a foundation for our employees and consultants to be on the same page and starting points for our specific upgrade projects that came up bi-annually.  Our projects were praised by our customers and handled with ease by our resources.

What is BC Group doing right?

Keeping up with the technology.  Provides answers when requested.  Provides professional resources when requested and maintains quality work on an ongoing basis.

What can BC Group improve upon?

BC Group could provide a knowledge update acting proactively when upgrades and updates come up.  BC Group could pull their customers in to provide knowledge updates versus waiting until the customer requests them.  This would be proactive and allow for ensuring information is provided and decisions can be made on an informed basis versus reactive on the clients behalf.

Express your personal level of satisfaction with the service you received from BC Group.

I was extremely satisfied with BC Group.  When I do not have to micro manage a vendor, it makes my job easier and allows focus for the activities that do need attention at all times.  It was a pleasure working with the BC Group and I would recommend them anytime.

How have you seen your business impacted by the services provided by BC Group?

Business has been accomplished or exceeded.  During my tenure, we were always able to meet any criteria requested of the team.



Leading producer of high performance glass products